.png)
Terms & Conditions
​
Please note that all booking fees are non-refundable and non-transferrable. By paying the booking fee, you agree to the terms and conditions stated.
Paid parking, if applicable, will be included in the remaining amount.
GST is required to be paid for each booking and will be included in the remaining amount.
​
BOOKINGS FOR WEDDINGS/ GROUPS
Please note that changes and reductions in the number of people can only be made within one week of the booking (deposit will be forfeited for reduced numbers). Any reductions made after one week will not affect the originally agreed upon charges.
Confirmation messages will be sent via SMS 2-3 days prior to your booking.
If you have any questions or concerns, please feel free to email or text.
​
​
APPOINTMENT CANCELLATION POLICY
​
If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance.
​
Cancellations made at any stage will result in forfeiture of the deposit.
​
In case of emergencies or extenuating circumstances, please contact us as soon as possible to discuss possible alternatives.
​
​
Late arrivals:
We understand that unforeseen circumstances may cause delays. However, arriving extensively late to your appointment may result in a shortened or rescheduled appointment.
​
If you anticipate being late, please inform us as soon as possible so that we can make appropriate arrangements.
​
​
Service limitations:
It is important to note that our services are subject to certain limitations and restrictions.
​
We reserve the right to refuse or discontinue services if there are safety concerns, inappropriate behaviour or any other factors that may compromise the well-being of our staff or clients.
​
​
​
Changes to terms and conditions:
We reserve the right to modify or update these terms and conditions at any time.
Any changes will be communicated to you through the provided contract information.
It is your responsibility to review and familiarize yourself with the latest version of the terms and conditions.
​
Thank you
Voucher T&Cs
​
By redeeming the voucher, you agree to the following terms and conditions
1. Voucher Use: This voucher is valid exclusively for makeup, hair, or combined makeup and hair packages. It cannot be used for standalone services, retail products, lessons, or special promotions.
2. Minimum Spend Requirement: The voucher can only be applied to bookings with a minimum spend of $150 or more.
3. Single Use Only: Each voucher is valid for one-time use per customer and cannot be split across multiple appointments.
4. Non-Transferable & No Cash Value: This voucher is non-transferable, non-refundable, and cannot be exchanged for cash, credit, or any other service outside the specified packages
5. Booking Requirements:
• Bookings must be made in advance and are subject to availability.
• The voucher must be mentioned at the time of booking and presented at the appointment.
6. Expiry Date: The voucher is valid until the specified expiry date on the voucher. Expired vouchers will not be accepted.
7. Cancellations & No-Shows: If a booking using this voucher is canceled or rescheduled with less than 48 Hours, the voucher will be forfeited and deemed void.
8. Not Valid With Other Offers: This voucher cannot be used in conjunction with any other discounts, promotions, or offers.
9. Lost or Stolen Vouchers: Lost, stolen, or damaged vouchers will not be replaced or reissued.
10. Right to Refuse: The business reserves the right to refuse the use of the voucher if any of the terms and conditions are not met.
By using this voucher, the customer acknowledges and agrees to these terms.